Frequently Asked Questions
Everything you need to know about your furniture purchase.
What are your delivery options within California?
We offer standard curbside delivery and premium White Glove delivery services across California. Local delivery within the DFW Furniture Warehouse service area typically takes 3-5 business days for in-stock items.
Do you offer financing for large furniture purchases?
Yes, we provide several flexible financing options, including interest-free plans for qualified buyers and lease-to-own programs to help you furnish your home today and pay over time.
What is your return policy?
We want you to love your home. If you are not satisfied, you can return most items within 14 days of delivery. Please note that items must be in original condition, and a restocking fee may apply.
Does my furniture come with a warranty?
All of our furniture includes a standard one-year manufacturer's warranty against structural defects. We also offer extended protection plans that cover accidental stains, tears, and damage.
Can I track the status of my order?
Absolutely. Once your order is processed, you will receive a tracking number via email. You can also log into your account on our website to see real-time updates on your shipping and delivery status.
Does the furniture require assembly?
Many of our items come pre-assembled or require minimal assembly. If an item requires extensive setup, it will be noted on the product page. You can also opt for our White Glove service to have our team handle all assembly for you.